Massive layoff at the Dell Call Center shocks employees

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Story Published: Aug 2, 2007 at 1:14 PM PST

By Warren Wells

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Dell Computer dropped a bomb Thursday morning, laying off all the employees at the Call Center in Roseburg .

During a meeting, employees were told their jobs were eliminated. They were told to take their personal items and leave.

The managers, some of whom also lost their jobs today, explained there would be a severance package for each employee, a Job Fair on Monday by FirstCall Resolution Call Center, resume' classes and counseling.

They also said there are some comparable jobs within the company at other locations if re-location was a possibility.

There were some tears and sobs as well as angry outbursts as those on duty left, citing they were told their jobs were safe as little as a month ago.

One employee heard about his lay-off on his honeymoon today and thought he was being 'punked'

. Others came in for later shifts only to find out their job was gone.

According to Dell liason Scott Stevens, 220 workers lost their jobs this morning.

Roseburg's Dell Call Center was considered one of the city's top five employers.

The company says this is part of a global reduction of 10 percent of their work force and wants to minimize the pain as much as possible.

Dell is donating 50 computers to Douglas County, 50 to the City of Roseburg and 100 to the Douglas County ESD.

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