Hidden charges could be sneaking on to your phone bill
By KOMO StaffSEATTLE -- Hidden charges could be making it onto your phone bill every month. MultimediaThese bogus charges show up on your phone bill, but are actually charged by a separate third-party company. For Jojuan Cedergreen, he noticed the company on his Verizon bill was listed as "ID Lifeguards" and the serves as "ID Teleservices Credit Adjustment" and "U.S. Credit Find Incorporated." The total amount billed was around $33. The Problem Solvers has found other bogus third-party billers, including: *ESBI Collin Cedergreen called the ID Lifeguards and got the amount refunded, but: "They immediately within three days billed me again -- the same exact amount." Collin called again -- this time to Verizon and demanded the charges be removed. "Older people probably would write a check," said Jojuan Cedargreen. "They'd look at the bottom number and write a check month after month and never even question it." And while this kind of third-party billing is legal *if* you actually receive a service, the Cedergreens insist it shouldn't be. "I don't think it's fair; I think it should be disallowed," said Collin Cedergreen. "It has nothing to do with Verizon service. Period." Make sure to check your current and past bills. If you find any of these charges, ask for a refund. If the phone company tells you to contact the third-party biller yourself, say no and tell the phone company to do that for you. If you're a Verizon customer, you can have a third-party biller block put on your account at no charge. If you have another provider, call them and ask about their policy. |
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