Consumer

Consumer How to talk to your auto mechanic How to talk to your auto mechanic
Even the best auto mechanic isn't clairvoyant. So when you drop off you vehicle, it's important to give the shop as much information as possible about the problem.

Mark Salem, an ASE Certified Master Technician, explains the right way and the wrong way to do it.
Consumer FTC seeks public comment on telemarketing loophole FTC seeks public comment on telemarketing loophole (Video)
Thanks to a legal loophole in the telemarketing rules, some marketers are using a backdoor approach to get you on the phone and deceive you. They're getting your attention with advertising on TV and radio, placing ads in the newspaper, and inviting you to call or click when you're online.
Consumer Should you pay for college with a credit card? Should you pay for college with a credit card?
These days, many families are forced to get creative in order to pay the staggering cost of college. Some now charge it. That's right; they use a credit card to cover some of the tuition.
Consumer Should you have a prepaid debit card in your wallet? Should you have a prepaid debit card in your wallet?
Prepaid debit cards are growing in popularity. They're not just for people with no credit or bad credit anymore. They've become an alternative to checking accounts for people who are tired of bank fees.
Consumer Scam Alert: Con artists pretend to be with Medicare Scam Alert: Con artists pretend to be with Medicare
Con artists are stealing millions of dollars from seniors across the country by calling up and pretending to be with the federal government.

These phone bandits claim they’re working on behalf of Medicare.
Consumer 4 steps to help minimize your exposure in a data breach 4 steps to help minimize your exposure in a data breach (Video)
Home Depot, Michaels Craft Stores, Target, UPS- the list of big-name data breaches continues to grow. Data security expert Adam Levin says to reduce your financial exposure during a data breach pay with a credit card whenever you have the option.
Consumer Nail polish retailer Julep vows to polish up customer service Nail polish retailer Julep vows to polish up customer service (Video)
The CEO of Seattle-based nail polish and beauty product company Julep - says she had no idea her customers had taken their complaints to the Better Business Bureau until the bureau issued a news release this week. Jane Park insists Julep is not a company that would intentionally ignore its customers and the issues that prompted the complaints have been addressed.
Consumer Fight fraud with transaction alerts Fight fraud with transaction alerts
You can't avoid it. Sooner or later – whether they steal your wallet, secretly swipe your card or hack a database – a crook is going to get your credit or debit card number. Chances are this has already happened to you – maybe more than once.